Frequently asked questions

Quick answers to the questions that come up most often. Can't find what you need? Open a ticket, ask in the guides, or just reply to our chat widget — a human is on the other end.

General

What is Dargo?

Dargo is a personal mini-server you own. It lives in your home or office, plugs into a regular outlet, and gives you a private place to run web apps — blogs, file storage, photo libraries, forums, automations — without sending your data to someone else's cloud. You manage it through a portal at my.dargo.net.

What can I actually do with it?

Install apps from our App Store with one click and use them like you'd use any SaaS — except they run on your hardware. Common ones:

  • Ghost / WordPress — host your own blog or website
  • Nextcloud — files, photos, calendar, contacts (your own Dropbox/iCloud)
  • Discourse / Rocket.Chat — forum / team chat
  • Plausible — privacy-friendly web analytics
  • n8n — workflow automations
  • browse the full catalog
How is this different from buying a VPS or a cloud server?

Three real differences:

  • You own the hardware. One-time price, no monthly bill, no surprise charges. A VPS bills you every month forever.
  • Your data lives at your address. Not in someone else's data center. That matters for privacy, for ownership, and for what happens if a cloud provider ever decides to lock your account.
  • You don't have to be a sysadmin. Dargo handles tunnels, HTTPS, domain routing, app installs. A VPS expects you to set all of that up yourself.
Who is Dargo for?

People who want their own private versions of services they currently get from Big Tech — a personal blog, a notes app, a photo backup, a forum for their community — without the monthly bills, the lock-in, or the privacy tradeoffs. You don't need to be a developer; if you can plug in a router, you can run Dargo.

Is Dargo open source?

Most of the apps in the App Store are open source — that's a deliberate choice; we want you to be able to move off Dargo any time without losing your data or your work. The Dargo agent and the management portal aren't open source today; we may revisit that.

Hardware

What hardware do you ship?

A preconfigured Dargo Mini Server — an industrial-grade compute module on a custom Dargo I/O board, in a small quiet enclosure, with SSD storage. We sell it across a matrix of RAM and SSD configurations from 2 GB to 16 GB RAM and 128 GB to 2 TB SSD. Browse the full lineup on the Store page.

How much power does it use?

Single-digit watts at idle, low double-digits under load. Roughly the same as leaving a phone charger plugged in. You can leave it running 24/7 without thinking about your electricity bill.

Is it noisy?

No. There's no spinning disk and the enclosure is designed for passive or near-silent cooling. It will sit happily in a living room or bedroom.

How much storage do I need?

It depends on what you're storing. A blog or two: 128 GB is plenty. A Nextcloud-style file vault for a family: 512 GB or 1 TB is more comfortable. Photo libraries that grow over years: pick the largest SSD. SSDs are user-serviceable on most configurations if you ever outgrow the original choice.

What about backups?

Every app on Dargo stores its data in Docker volumes you can snapshot. We're building first-party backup tooling that will land later in 2026 — for now, app-level backups (e.g. Nextcloud's built-in backup, Ghost's export) are the recommended path.

Does it come with everything I need?

Yes — power supply, Ethernet cable, quick-start card. Plug it into your router and your outlet and you're ready to claim it in the portal.

Setup & installation

How long does setup take?

About 5 minutes from opening the box. Plug in, scan the QR code on the quick-start card, sign in at my.dargo.net, claim the device. Done — installing your first app is another click.

Do I need to be technical?

No. The whole product is built around "plug in, click install." If you've ever set up a router or a smart speaker you have more than enough technical experience.

Do I need to open ports on my router?

No. Dargo connects out to our edge through an encrypted tunnel — your home IP is never exposed and you never touch your router's port-forwarding screen. Works on any home internet, cellular hotspot, or any network that allows outbound HTTPS.

Do I need a static IP?

No. The tunnel handles dynamic IPs transparently. Your ISP can change your IP every day and nothing on your apps will notice.

What if my home internet goes down?

Your apps go offline until your internet comes back. They auto-reconnect within seconds when the link returns. Visitors hitting your subdomain during the outage see a friendly "device unavailable" page rather than a generic browser error.

Can I move my Dargo device to a different location?

Yes — unplug, take it with you, plug back in wherever there's internet and an outlet. No reconfiguration needed; the tunnel reconnects automatically. Visiting your apps while it's in transit will show the "device unavailable" page.

Apps

What apps are available?

65+ self-hosted apps across blogging, file storage, communication, productivity, automation, analytics, and more. See the full catalog. We add new apps regularly — there's a "Made by Dargo" badge on apps we built ourselves (Dlink, IGbot) and an "Open Source" badge on third-party apps we package.

Can I request a new app?

Yes — email support@dargo.net or open a support ticket from inside the portal. If the app has an actively-maintained Docker image and works without host filesystem mounts, we can usually package it within a couple of weeks.

Can I install my own custom apps?

Yes, via Developer mode. Flip the switch in Settings, upload your own docker-compose.yml through the Develop page, and Dargo installs it like any other AppStore app — same tunnels, same HTTPS, same lifecycle (start / stop / update). Read the developer guide.

How do I install an app?

Sign in to my.dargo.net, pick the device you want it on, open the AppStore tab, click Install on the app, pick a subdomain or custom domain. The whole process takes about a minute; some apps need 2-3 minutes for first-boot setup.

Does each app get its own URL?

Yes. Every install gets either a free *.mydargo.com subdomain (e.g. blog.mydargo.com, files.mydargo.com) or a custom domain you point at the device. HTTPS certificates are auto-issued for both.

How many apps can I run at once?

As many as your hardware can comfortably handle. A 4 GB device runs 4-6 typical apps in parallel without breaking a sweat; an 8 GB device handles 10+. The portal shows live resource usage so you can see what's heavy.

Can I uninstall an app and reinstall it later without losing data?

Credentials (admin password, API keys, etc.) are preserved across reinstalls so a fresh install lands you back at your old admin account. App data living in Docker volumes is wiped on uninstall by default — back up first if you want to keep it.

BYOD (Bring Your Own Device)

What is BYOD?

"Bring Your Own Device" — instead of buying our hardware, you install the Dargo system on a Linux machine you already own (a Raspberry Pi sitting in a drawer, a spare laptop, a homelab box, a VPS). The portal sees your machine the same way it sees a Dargo Mini Server. Read the BYOD overview.

What hardware do I need for BYOD?

Anything Linux x86_64 or arm64 with Docker + systemd. 2 GB RAM minimum, 16 GB+ disk recommended. Works on Raspberry Pi 4 / 5, mini-PCs, NUC-class boxes, NAS appliances, old laptops, cloud VPSes. Full system requirements on the BYOD page.

Why is BYOD in closed beta?

We want to onboard BYOD users at a pace where we can actually help if something on their end goes sideways — different distros, different kernels, weird network setups. Manual review of every application is how we keep that pace sane during the beta. Closed beta will open up to general availability over the course of 2026.

How do I apply for the closed beta?

Fill out the short application at my.dargo.net/welcome?apply=1. We review manually, usually within 24 hours, and email you an invitation code if you're approved.

Does BYOD work on macOS or Windows?

Not natively — Dargo's BYOD agent is Linux-only. On macOS, run a Linux VM under Multipass, OrbStack, or UTM and install Dargo inside it. On Windows, use WSL 2 with systemd enabled. More detail on the BYOD page.

How many BYOD devices can I run on one account?

BYOD-only accounts get 1 free slot. Additional slots are $19 one-time each, non-refundable but re-usable (delete a device and the slot frees up for the next one). Hardware-device owners get unlimited free BYOD slots on top of their Dargo Mini Server.

Pricing & traffic

How much does Dargo cost?

Hardware: one-time purchase, $499 for the 4 GB / 256 GB config, $599 for 8 GB / 512 GB, plus a wider RAM × SSD matrix on the Store page. BYOD: $0 upfront if you bring your own Linux box (1 free slot; $19 per extra slot).

Are there monthly fees or subscriptions?

No mandatory monthly fee, no subscription, no per-app charge. You pay only if your usage exceeds the free monthly traffic allowance, and even then it's pay-as-you-go (top up your balance from the portal). Most personal usage stays well inside the free tier.

How much free traffic do I get?

Hardware: 500 GB / month per device. BYOD: 500 MB / month per device. Each device has its own pool — it's never shared across the account.

What happens if I go over the free traffic?

$0.40 / GB up to 2 TB total monthly traffic; $0.25 / GB above 2 TB. Charged against your prepaid balance — no auto-billed credit card unless you opt into auto-reload.

What happens if my balance hits zero?

Hardware devices: stay online but throttled at reduced speed until you top up. They never go fully offline — the device is yours, you bought it. BYOD devices: pause until you top up. Top up at any time from the billing page and the device reconnects within seconds.

Can I set up auto-reload?

Yes — from the billing page in the portal. Pick a threshold ("if my balance drops below $5") and an amount ("top up by $20"). We'll charge your saved payment method automatically when the threshold is hit. Off by default.

What's the cost of running an app?

The app itself is free if it's open-source. Running it uses some of your device's free traffic + storage. A personal blog with light readership won't move the needle on your monthly allowance; a viral post that hits 100 GB of traffic in a week will start to dip into overage on a hardware device, or trip the cutoff on a BYOD slot.

Domains & HTTPS

Do I need to buy a domain to use Dargo?

No. Every install gets a free *.mydargo.com subdomain (e.g. jane-blog.mydargo.com) with a valid HTTPS certificate. You only need your own domain if you want a branded URL.

Can I use my own custom domain?

Yes — point a CNAME or A record at the address the portal gives you, verify ownership, and Dargo auto-issues an HTTPS certificate. Works for both root domains (example.com) and subdomains (app.example.com).

How does HTTPS work?

Certs are auto-issued by Let's Encrypt and renewed automatically. You never touch certbot, never copy keys around, never see an expired-cert page. Same handling for *.mydargo.com subdomains and custom domains.

Can I run multiple apps on the same domain?

You can put each app on its own subdomain (blog.example.com, files.example.com, chat.example.com) of a domain you own. We don't currently support path-based routing (example.com/blog, example.com/files) on the same domain — subdomains are the cleaner pattern and work with all app integrations.

Privacy & data

Where does my data live?

On your device. Files, databases, photos, chat history — all of it lives in Docker volumes on the SSD inside your Dargo Mini Server (or on your BYOD machine). We don't copy it, don't index it, don't analyze it.

Can Dargo see what's in my apps?

No. Traffic between you and your device is end-to-end encrypted through the tunnel. We can see that a request came through (for billing the bandwidth), not what was in it. Same for the app data on disk — encrypted at rest and only readable by the app itself.

What if Dargo (the company) shuts down?

Your hardware and your data are yours regardless of what happens to us. The tunnel + portal services would go offline if we did, but the device itself keeps your data intact. We've designed the apps to use standard, portable formats (SQLite databases, plain files, Docker volumes) so you can pull your data off the SSD and move it elsewhere.

Do you sell my data?

No. We sell hardware and bandwidth. We don't have ad networks, we don't have a "data products" division, and we'd lose the entire premise of the company if we ever did. See the privacy policy for the legalese version.

Is my home IP exposed to people who visit my apps?

No. Visitors connect to Dargo's edge, which then forwards through the tunnel to your device. They see Dargo's IP, not yours.

Developer mode

What is developer mode?

An opt-in mode in Settings that turns the Dargo Mini Server into a full personal VPS you happen to own. Unlocks SSH access, a browser-based terminal, native app deploys (Python / Node / Go / etc), developer proxies, and custom Docker app uploads. Full overview on the Developer page.

Can I SSH into my Dargo device?

Yes, once you enable developer mode. A non-root devuser account gets created on the device — paste your public key in the portal and you're in. Works with any SSH client (Terminal, iTerm, PuTTY, etc.).

Can I run my own custom Docker apps?

Yes. Upload a docker-compose.yml through the Develop page and Dargo runs it like any AppStore app — same tunnels, same HTTPS, same lifecycle. Private to your account.

Can I run code natively (not in Docker)?

Yes — SSH in, install whatever runtime you want (Go, Python, Node, Ruby, Rust, etc.), write a systemd user service so it survives reboots, then add a Developer Proxy in the portal to expose it on a subdomain. Step-by-step example on the Developer page.

How many developer proxies can I have?

2 free per account during closed beta — enough to ship a personal site or two. Paid upgrades are planned. The 2 free is shared across all your devices.

Account

How do I sign up?

Hardware buyers: a sign-up link comes with your device. BYOD: apply for closed beta. Either way, signup is one-time-login-link based — you sign in with your email, no password.

Is the portal free?

Yes — the portal at my.dargo.net is free for every Dargo user (hardware and BYOD). You're paying for hardware + optional bandwidth overage, not for portal access.

Can I have multiple devices on one account?

Yes. Add as many Dargo Mini Servers as you own (no quota) and as many BYOD devices as your slot count allows. Each device has its own apps, its own subdomains, and its own free-traffic allowance.

How do I cancel my account?

Email support@dargo.net and we'll delete the account and any associated data. The hardware is still yours — cancellation just removes you from the portal.

Shipping, returns & warranty

Where do you ship?

Worldwide. Customs, duties, and import taxes are buyer's responsibility for international orders.

How long does shipping take?

Usually within 2 business days from order to dispatch. Transit time depends on destination — typically 3-5 business days within North America and Europe, 7-10 days for further regions.

What's the return policy?

30 days from delivery, hardware in original condition, original packaging. Buyer pays return shipping unless the device is defective. Full return policy.

What's the warranty?

1 year hardware warranty against manufacturing defects. Warranty terms.

What if my device breaks after the warranty?

Open a support ticket — we'll diagnose, and offer repair / replacement / discounted swap as the case fits. Most components are user-serviceable (SSD especially), so out-of-warranty repairs are often a matter of replacing one part.

Support

How do I get help?

Three channels: open a support ticket from inside the portal (best for device-specific questions — the ticket arrives with your device + app context attached), use the public ticket form for pre-sales or general questions, or click the chat bubble in the corner of any storefront page — a human is on the other end during business hours.

Is there documentation?

Yes — the guides section has quick-start docs, app-specific setup, and Developer-mode walkthroughs. Add the URLs you want covered to our backlog by filing a support ticket.

Is there a community / forum?

Not yet — we're keeping support 1:1 while we're still small. A community space is on the roadmap once volume justifies it.

Didn't find your question? Ask us directly — we read every ticket.

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